Questions and Answers
 
Q.    Why have other companies fascia boards and guttering changed colour? click here for examples

 
A.    This is mainly do to inferior products, it is essential to make sure you see the the BBA (British Board of Agrément) certificate when choosing the firm to carry out your roofline refurbishment, don't forget your home is probably your largest investment, is it worth spoiling it? click here for examples

Q.    We invited a national company around to give us an estimate and the representative was more interested in selling finance, he stayed for over 3 hours, trying to make us sign his contract, he even phoned his manager who tried to make us sign the order, this has put us off having other firms round to give us estimates, how long does it take you to give an estimate?

 
A.    We don't employ high commission salesmen, so there will be no high pressure sales techniques, we don't give estimates we prepare fixed price quotations which are fully inclusive costs, and our average time with you is around 30 minutes, this is normally quite enough time to properly assess the job in hand and prepare your quote, when you are ready to place your order we will pop out and see you again and spend a little more time with you, where you can pick your fitting date that is convenient for you, choose the finish that you require and pick the style of guttering you want etc

Q.    How can I be assured of a good job?

 
A.    As one of the area's largest roofline refurbishment companies we have carried out work in most areas in and around Derby, we will let you know the work that we have done locally to you, so you can see and hear first hand the quality of our workmanship, (in fact we have probably carried out more  roofline refurbishments in Derby than any other company). our products are covered by our 10 year guarantee along with a manufactures 10 year guarantee, and our products have recently been awarded the British Board of Agrément certificate

Q.   Another firm said it is ok to cover the fascia boards is this right?

 

A.    Too many installers simply fix the new product over the top of the old boards - quicker and cheaper, yes! - but a disaster for your long term maintenance because it "boxes the problem in" where the damp or rot can spread. The boards that are used to cover fascia's are only about 1/4 thickness of replacement boards and consequently 1/4 of the price!! ask any building surveyor about this and their answer will be the same as ours.
On average it takes a team of 2 skilled men to do one side of a house per day
To cover your boards will only take one man one day to do the whole house!
At Derby Fascia Soffit Company, we carry out a full pre-inspection, remove all the old materials and make sure all the finishing touches are completed. (see examples)

Q.   Other companies insist on large deposits do you?

 
A.   No as we don't have to pay large commissions we don't need large deposits to cover this
 
Q.    Do you take all the rubbish away?

 
A.    Yes we do and we completely sweep up afterwards, we also wipe and clean your window cills!

 

 

 
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