• Never sign a quotation - ask why this is necessary - it's more than likely a ploy to get you to sign a legally binding document
   
• Make sure your guarantee is for a period of fifteen years and that it is fully comprehensive and transferable
   
• Make sure you fascia boards are BBA Approved  and insist to see the certificate
   
• Make sure you see the companies public liability insurance certificate

• Make sure the company is a member of the Trusted Traders scheme
   
• It is essential to make sure the materials are replaced and simply not over clad, make sure you get this in writing
   
• If you feel under any pressure to sign an order when a salesman is in your home, thank them for their time and be firm and tell them you'll be in touch when you've had time to think, if they don't leave threaten to call the police
   
• Ask to see locally installed work that the company has done
   
• If you still can't decide which company to use, ask your friends and family who they would recommend

• If your fed up of being pestered at meal times or when you want to relax remember there is the Telephone Preference Service  0845-070-0707 (for faxes  0845-070-0702)
  The Telephone Preference Service can fine offenders £5000, so this is an effective deterrent.

Tricks of the Trade

We think we have come across almost every trick in the book that the salesman has can offer. The following are a few examples to look out for

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